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AVG Finds Rootkits Scan After Scan?

I downloaded Avg 2013 after my computer has been freezing and not working lately. Trend Micro didn't work during a scan, AVG freezes around 50-90%. I have to do a hard shut down if I don't stop the scan once it finds a bunch of threats. RIGHT when I start scan, it finds at least 4 rootkits- "hooked import" files.

I can't let it finish the scan because it will freeze, so I click Stop-Address Issues-Remove All. I've done this 25 times and EACH time it finds 4-8 of these different hookedimport's. Should I keep doing it? I don't believe they're false findings because it will freeze if I let it keep scanning and it only finds them the first 20% of the scan.

I restart the computer to remove them after a while.

It has already Vaulted several viruses and no more are coming up, just these ataports and they don't go in the virus vault. Any ideas?!

5 Answers

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  • Ed G
    Lv 7
    8 years ago
    Favorite Answer

    You are going to need to get a anti-rookit scanner. Kaspersky has a good one.But you may have to try a couple.Even then you may not be able to remove them without help from someone who knows what they are doing. If you find that you can't remove them on your own,go to Bleeping computer and get some free help. Don't waste your time trying different antivirus programs.They are good at blocking rootkit,but not at removing them.

  • 5 years ago

    2

    Source(s): Perfect Antivirus Protection Suite : http://moveantivirus.com/?ngse
  • ?
    Lv 5
    8 years ago

    It looks like the rootkits are blocking the antivirus softwares. Try performing a scan in safe mode. Start pressing F8 repeatedly right after you switch on your computer. You'll then see an Advanced boot Screen and there you'll find the Safe Mode option. I 'think' the rootkits or whatever infections they are, will be resisting internet connections as well. Anyways, if your virus definitions are too old, try the Safe Mode with Networking option and then try to update your antivirus and then run the scan. If the scan fails again, you'll need a different computer for further steps. (make sure the other computer is clean)

    Downloading or installing any other antivirus on an infected system won't work coz the rootkits or viruses will not let you install it. If you installed it, they'll not let you scan, and if you were successful in scanning, they'll easily hide themselves. So if the scan fails, try using the Kaspersky TDSS killer. Its a small tool (< 3MB) and is capable of killing all the latest rootkits. You'll find it on this page http://www.kaspersky.com/virus-removal-tools also read its 'more information' page. Download it on the other computer you're having, (unzip it if you've downlaoded the zip file) copy it on a blank USB flash drive and then scan the infected PC using this flash drive. If this didn't worked either, the computer must be severly infected. Then you have to download the Kaspersky Rescue Disk (the latest version is the KRD10). After downloading the Kaspersky Rescue Disk 10 iso file, you can burn it into a USB flash drive or a blank CD (i recommend a CD). After the USB flash drive or CD is ready, you'll be able to boot from the CD or USB and run the Kaspersky Rescue Disk directly without booting on windows. This is a next-to-perfect method to disinfect your hard drive. If this didn't worked, you'll need to format your hard drive and reinstall the OS.

    Link to download Kaspersky Rescue Disk http://rescuedisk.kaspersky-labs.com/rescuedisk/up...

    Support article on Kaspersky Rescue Disk http://support.kaspersky.com/4162

    You must read this article before you download the KRD. On this page, You'll find links to articles

    on how to burn this iso to a CD/DVD or a USB flash drive, and then how to boot through this disc and disinfect your Computer.

  • Big Mo
    Lv 7
    8 years ago

    Download Microsoft Safety Scanner and run it. It only takes a minute to download. Make sure you download it from the Microsoft Site. See what it finds and removes.

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