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i have problems selecting topics from my home page. Browser is okay. I have yahoo?

A few years back I used to be active in "Answers" but, well, getting older. Can somebody help me out?

Not sure I remember how to view answers to my question!

My operating sys is Windows Vista and home page is att.net yahoo.

The problem is with some menu selections (clicks) from my Home Page (not anything I typed in) resulting in an "Oops" etc message.

Most of my home page is okay, mail, news, weather, etc. When I click on Sports, it goes to Sports. Then if I click on MLB baseball or NFL football, it goes to those pages fine. But when I click on a sub-menu like "scores" or "standings", etc, I get a page that says "OOPS.. this page does not exist " or something like that. These are all available menu selections, not anything I typed in.

My home page is att.net yahoo and my browser is internet explorer. I called att support. They took control and installed google chrome to see if it was a browser problem. Same results for their tech. They said I should contact Yahoo.

Problem is, seems that Yahoo does not have telephone tech support (unless you buy it). I tried a couple of support numbers listed on line. Got a guy with a couple of kids screaming in the background saying (I think) yes, sign your computer over to me and I'll fix everything... before I even described the problem. I hung up.

I'm kinda guessing I should try reloading the home page but I don't know how.

I'd really appreciate any help. Thanks, J.

1 Answer

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  • ?
    Lv 7
    8 years ago
    Favorite Answer

    you will have to reset your browser, follow each one of these steps to clear your system of this problem.

    close your browser...go to start...control panel...internet options

    click on the "advanced tab" and select "reset" at the bottom...then while still in internet options click on the "programs" tab and select "manage add-ons"... "disable" anything on the list that seems odd...then on the left side of the manage add-ons window you will see Show: with All Add-ons listed...select the down arrow and click on Run Without Permissions" and disable the same items listed. now you can open your browser and it should be working normal again.

    Then download java and flash again..here are the links...

    http://java.com/en/

    http://get.adobe.com/flashplayer/

    When you done...go to control panel....internet options.....type in your preferred homepage and click OK.

    Cheers

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