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Alan
Alan asked in Computers & InternetHardwarePrinters · 8 years ago

my printer will print but will not scan to the computer?

I re installed the software and drivers and it still will not work. It will print but it will not scan. I have windows xp on my computer and printer is a canon pixma mp170.

9 Answers

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  • Anonymous
    8 years ago
    Favorite Answer

    Go in the control panel and click on Scanners and Camera and see if you see the Canon scanner icon there. I you installed the software correctly, you should see the icon there. Click it and it will activate the scanner and you can use it from the menu you are presented with.

    Source(s): Compu-Tech / Ms Certified
  • rasco
    4 years ago

    Hp Printer Not Scanning

    Source(s): https://shrinks.im/ba1n2
  • hinchey
    Lv 4
    5 years ago

    Hp Printer Will Not Scan

    Source(s): https://shorte.im/a8S0g
  • Richard J
    Lv 7
    8 years ago

    I know you do not use any ink when you try to scan, but all printer options need to be functional to make the printer complete and fully operational for use. So you will need a sufficient amount of ink in

    all cartridges in order to scan. A replacement ink cartridge may be necessary.

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  • Anonymous
    5 years ago

    I'm trying to scan documents on my Epson XP425, when I select option scan to PDF or Computer, it gives me the option select a computer, USB connection or Last used. when I select either of them I get the message. Communication Error, Connect Computer. It is already connected via the USB cable??

    I upgraded to windows 10 last year now it appears to be not working.

  • Jim
    Lv 7
    8 years ago

    - your printer is hosed (unlikely, but possible)

    - windows filesystem is hosed due to growing bad disk blocks (quite possible, after 1-2 years system becomes corrupted and unusable, standard thing with hard disks.

    - printer firmware needs upgrading - contact support ti find out how.

    - printer is not compatible with XP? doubtful

    to solve bad disk blocks problem, run spinrite. spinrite you must put sata controller into IDE mode in order to boot. also, 6.1 which has sata support will be a free upgrade. $89 and you will probably get your data back. mode 2 (default).

    Source(s): http://www.grc.com/sr/spinrite.htm
  • MEBCAB
    6 years ago

    I tried everything and still nothing. the printer keeps asking me to connect the USB and turn on the computer????? Those two things are already done.

  • Alexis
    Lv 4
    6 years ago

    My Canon printer was also not scanning anything, I tried a lot to fix that but unable to fix. At last I got this link http://www.printer-techsupport.com/canon-printer-s... I just visited and made a call on their toll free. I got instant help from a certified technician to fix my printer.

  • Anonymous
    5 years ago

    ^^^^^^^ He is correct about the copy option. FYI: It helps to know the make and model of the device you want help with.

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