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HP A6330F - Need to reboot in order to boot up?
I have Hewlett-Packard desktop PC about 3 years old, running Windows Vista Home Premium. I've had a situation for about six months now where I turn the PC on and get to my log-in screen fine. I enter the password, and in about 10 seconds, the screen goes completely black. It will just stay that way forever, it won't ever go beyond it, if I don't do anything.
However, if I use alt-control-delete, the regular screen you'd expect comes up (giving me the option to "start task manager" etc.) If I then reboot, it says "shutting down" for about 10 minutes, then finally reboots. Then when I log back on, everything is fine and the PC runs normally after that.
I've run virus scans and Norton etc. and there doesn't seem to be anything I can find that is causing this. Any ideas??
1 Answer
- 8 years agoFavorite Answer
when your computer starts up with the black screen and you press ctrl+alt+delete and start up task manager in the applications tab press New Task and type cmd then press enter and in the command prompt (cmd) type sfc /scannow (its a system file checker and will check to see if any of your windows files are corrupt or damaged) and see if that helps you at all
