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Pat B
Lv 7
Pat B asked in Yahoo ProductsYahoo Answers · 8 years ago

I haven't been able to post a comment since the site changed. Anyone else having the issue?

Update:

I have cleared my cache of files and cookies. I think maybe I didn't make it clear. I am trying to reply to a comment to an asker when they chose my answer as best answer. I can get the comments section to open but cannot enter anything. I feel bad that I have been unable to respond to the asker. It isn't my pop-up blocker either. It worked fine before they changed the site.

2 Answers

Relevance
  • 8 years ago
    Favorite Answer

    There are three reported problems:

    1. It is just a glitch.

    2. Popup blockers are the culprit. Turn yours off (you may have several) to see if you can see the comments. You may need to list yahoo as a clean website.

    3. You may have a bad cache file on your system. You can try this, it can help. It has worked for others. You should do it regularly anyway. Make sure you do all four steps.

    1. Log off YA, and get off Yahoo pages.

    2. Clean internet cache files and cookies

    3. Delete all temp files

    4. Reboot your computer

    Also make sure your Flash and Java Updates are current.

    Do all the steps to make sure you get the offending file.

  • Anonymous
    8 years ago

    I get that sometimes. But I always click "submit" again and it works

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