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unable to withdraw money from cash machine?

my bank is HSBC and i have an overdraft with them but for some time i've been below the limit they set for me when i set up the overdraft. my debit card expires in 2015. i was able to use my card 2 weeks ago to withdraw money and i tried to do it earlier today but none of the machines on the high street would let me. one of them told me that it's because it couldn't read the chip on my card, even though it was able to show me my balance. there are no charges going out of my account that i'm aware of. what might the reason be for me being unable to access my money?

4 Answers

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  • tro
    Lv 7
    7 years ago
    Favorite Answer

    there could be a problem with your card, you probably need to take it into the bank and have them check it or request a new one

  • 5 years ago

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  • !
    Lv 7
    7 years ago

    Why not ask your bank? Ring the number on the back of the card - usually available until at least 9.00 pm (often later).

  • Jo W
    Lv 4
    7 years ago

    We have no clue why your card has not worked, don't you think you should contact HSBC and ask them directly? They are your bank after all and it is up to them to explain to you why your card is not working.

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