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EC
Lv 5
EC asked in Business & FinancePersonal Finance · 7 years ago

AT&T bill paid but I still have the money?

So I got that U-verse thing about three months ago. Ever since then I've been paying and every time as soon as I pay the money is taken out of my bank account. This month however I paid, their website shows I don't owe them anything, but it has been two weeks and the money is still in my account, what gives?

3 Answers

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  • 7 years ago

    Since you've checked your account and have proof that they haven't taken it out yet, call them and ask about it. Some businesses are very slow about this, so it's best to confirm that they will be debiting it. And ask when, so you don't overdraw. I've had to deal with two entities that hold onto debits for up to a month and only push them through when they get around to it. Better safe than sorry.

  • 7 years ago

    Check with your bank to see if there is an issue. Don't spend the money. Eventually, it will be taken from your bank account. Could be a system glitch or holiday slow down.

  • Anonymous
    7 years ago

    Be a little patient and when you least expect it, it will come out.

    Source(s): Retired bill collector 35 years
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