deleted files reappear?

Echo (Yahoo staff) wrote 2 days ago:

> I'm currently having no problem opening or deleting files in my Groups.

> If you and your group members are still experiencing this, I recommend

> trying some basic troubleshooting like the steps in this article:

> http://help.yahoo.com/kb/index?page=content&id=SLN...

> If you continue having trouble, please update your question or

> post another one with the name of the Group and the file

> (with the folder location) you're trying to delete. With this information

> I'd be happy to investigate this issue further for you.

I did all the browser troubleshooting steps, tried 2 ISPs, 4 computers, 3 operating systems, 7 browsers, 2 yahooIDs, 3 groups. For example, TGrus group, both files in the

Files > autosend > to_be_deleted

folder. I click the trashcan icon, then the red Delete button - the file disappears from the list, then I refresh the page with the list of files, and the file reappears.

I suspect that Customer Care computers are connected to different servers (with different software or data access) than regular users in the rest of the world.

Another possible explanation is that it works with staff login (allowing access to any group) but doesn't work with regular yahooID. Echo, please Sign In with regular yahooID (not corporate login), start a group, upload any file, delete it, then refresh the webpage with the list of files.