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J V
Lv 6
J V asked in Computers & InternetSecurity · 7 years ago

clanwin blocking program instal?

okay so i get this gift set of the complete national geographic on a dvd as a gift and I try to instal it (grrr several times but my version of clamwin blocks the installation half way thru and creates a quarantined version of the exe file of the installer and when i go to the quarantine folder it will not restore the installer file so i can finish the installation

why? what to do?

uninstal clamwin or temporarily turn it off ?

change some setting?

am i doing the restore wrong?

ideas anyone ?

or could it be i got a dud copy of the natgeo files ?

ideas for solution?

Update:

yes but i don't know HOW to disable / turn it off without removing the program entirely!

there's no menu command that says temp disable or anything like that

2 Answers

Relevance
  • ?
    Lv 6
    7 years ago
    Favorite Answer

    I have not used that program so I don't know for sure but there should be a way to allow the file. What's most likely happening is Clamwin is detecting a false positive. Either temporarily disable Clamwin or find out how to allow it.

  • Jim
    Lv 6
    7 years ago

    Just turn off clam as its registering a false positive.

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