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Xbox one display problem?

Okay so I got an Xbox one for Christmas, but it wouldn't read any games, so we sent it back. Microsoft sent us a new one and I got it today. I hooked everything up (power cord, hdmi, and Ethernet cable). The problem is that when I turn it on the screen stays blank while the xbox is on. So it has to be the hdmi port because I switched hdmi cables and hdmi ports on the TV and it's still not showing up. The TV just says no signal the entire time. I'm just wondering if there's a fix for this or so I have to call Microsoft again? Thanks!!!

2 Answers

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  • ?
    Lv 7
    7 years ago
    Favorite Answer

    Did you plug your HDMI cable that goes to your TV into the port that says HDMI OUT? Because there are 2 ports.

  • ?
    Lv 5
    7 years ago

    Are you sure that it is not the TV?

    Try using a different TV.

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