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Restoring iphone from the cloud question?
We were burgled whist in bed 30/12/13 and my wife's iphone was stolen I comforted my wife telling her when her new phone arrived I could restore her phone from the iCloud backup. It arrived today everything has downloaded apart from her photos (the "most important thing"). iCloud photo saving was turned on. Do you know Do you know how I could get these photos back please
Thank you
Hi Ash, yes was using wifi as O2 have not swapped the number over yet so we have no data signal I assume photos were turned on to store to the cloud as I checked the setting on her new phone that had been restored from the cloud and the photo-cloud option was on
also I know we should have backed up the phone to a computer (just in case) so we did, but the laptop was stolen too :o(
1 Answer
- 7 years agoFavorite Answer
Did you start the restore from icloud when you were connected to wifi? The pictures will not download over mobile data.
Source(s): Me