Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

Yahoo Mail threading "conversations" incorrectly?

I will resist listing all of my (profound) complaints about the new Yahoo Mail format, and limit myself to just one.

Sometimes completely separate so-called "conversations" get threaded together. Not that the separate recipients are seeing each other messages or both threads of mine, but for me they are grouped together for inexplicable reasons. Usually this straightens itself out quickly. But it's happening to me right now and refreshing is not working as it did in other instances.

These are NOT forwarded emails; those seem to be always threaded with the original message -- YUCK. Nor have I used the same subject; another thing the system apparently cannot handle. Nor is the content very similar, which has been ANOTHER freakin' problem with this thoroughly awful "upgrade."

No, they are simply two separate threads that have been mashed together. Has anyone else had this happen? Do you know how to fix it? Thanks.

1 Answer

Relevance
  • 7 years ago
    Favorite Answer

    What MOST people hate about the new format is due to the "Conversations" option in your settings----that Yahoo "unwisely" decided we ALL needed and surely wanted.

    It's a nightmare.

    You'll have to disable that option in your settings and then your emails will be individually listed again---(just like it used to be)---instead of "grouped and stacked" under one thread

    To disable "Conversations":

    On your mail page, hover over the "Gear" icon (little wheel thing, top right) and in the drop menu, click on "Settings". Then from the menu on the left, click on "Viewing emails" and un-check the box by "enable conversation". THEN click "SAVE".

    Disabling Conversations will correct a whole host of other "oddities" as well, and return control and sanity to your emails.

Still have questions? Get your answers by asking now.