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I cannot open my mail , what is going on with YA? Message said it was temporary.?

looked up help page and told it was Error 8 but can correct in minutes or longer , that was 7 hours ago help .

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  • 7 years ago
    Favorite Answer

    Here's how I got in. Log on to your Yahoo account by clicking on the 'Sign In' icon (don't use the 'Mail' icon to log in). The welcome screen will come up and you'll see that you are logged in. Now hover your cursor over the 'Mail' icon for a few seconds (don't actually click on it) and a drop down will appear that shows your newest 6 or 8 Emails. Click on the top Email and it'll put you into mail. This must all be done from the welcome screen.

    I sent myself a test email and it did get sent and it was received so I believe what you are seeing is current. I've seen two folks that said that it worked for them and one that said it didn't. Good luck!

  • 7 years ago

    I have the same problem. I am told either error 8 or error 14.

    Yesterday was error 14, and I couldn't check my mail. I logged out, cleared my cache and cookies, logged back in and again had error 14. Did the steps above in firefox, chrome, internet explorer and opera only to get error 14 all through yesterday.

    Today, it's error 8 and I still can't check my mail. I logged out, cleared my cache and cookies, logged back in and again had error 8. Did the steps above in firefox, chrome, internet explorer and opera only to get error 8 all through today.

    It is now 2 days and 20 hours I cannot access my yahoo mail for yahoo uk, yahoo.com, yahoo.fr. This is a problem for ALL my yahoo accounts.

    I tried the suggestion to click on the round gear shaped thing in the right hand upper corner, but I DO NOT see anything helpful. I only see the words, "Account Info", "Help", "Send feedback". I am ALREADY using Basic mail and have been for as long as I can remember. And yet, this **** up still happens.

  • 7 years ago

    I tried a few of the suggestion and will wait over the weekend. if they do not fix it by then I will consider dropping yahoo after 20 years

  • 7 years ago

    Very Basic way to Search, Read, and Compose your emails and Attach Files etc http://m.yahoo.com/p/mail

    Double click to read the Email Message,

    Double Click on INBOX logo to see FOLDERS, CONTACTS, CALENDAR etc.

    Double Click on Pencil in Top Right hand corner to Compose Message. Click on Icon in Far Corner to Attach file.

    To get HELP with your problem or to Contact Yahoo by Email, this can be done by clicking on HELP at the Bottom Right Hand side of the Yahoo Home Page under Horoscopes.

    Click on whatever Subject is best for you for more information, you can also Click on the Arrows for more options, or Type your Problem in the Search Help box. GOOD IDEA TO TYPE SECURITY QUESTIONS TO MAKE SURE THEY ARE UP TO DATE.

    TO EMAIL YAHOO and also for more Help and Advice you can also Go to the Right hand side of page and click on CONTACT CUSTOMER CARE .

    Click on Select a Product, I SUGGEST CLICK YAHOO MAIL OR YAHOO ACCOUNT, then select a Category or Version, page will reload for you to click on Sub Category.

    MAKE SURE YOU FILL IN Brief Details of what has Happened, Click Enter.

    Depending on the Category you select and the Sub Category you also select you should see at the Bottom of the Page FOR MORE HELP Click on EMAIL A SUPPORT AGENT.

    YOU MAY HAVE TO CLICK ON DIFFERENT ONES AND TRY VARIATIONS.

    Or else there will be information there on the page to help with your problem.

    There will then be a Form to fill in.

    Fill in the form with DETAILS OF YOUR PROBLEM and with as much information as you can remember about your yahoo account and security details etc.

    Yahoo will then Maybe want to contact you at a Different Email Address that you need to give them.

    This email address CANNOT be a yahoo email one.

    They only need this Different Email Address to give you instructions regarding your Yahoo Account.

    It could be one that you already have or you will need to Create a New Email Address, Google, Hotmail, etc. You do this by clicking on Email and then click on Register or Create an Account and follow the instructions.

    When Yahoo Send you an Email, make sure you check the Trash and Spam folders as well as the Inbox in case it went in there instead.

    You will be asked to create a New Password, Best a hard to Guess One for anyone trying to access your Yahoo Account.

    I Would Also Strongly advise that you Register an Alternative Email Address and your Mobile Number/Cell Phone Number with Yahoo, that is done through Account Settings. (I Think).

    That way if your account is ever hacked or similar, a message should come up and they can send a code to your phone or other email address for you to then unlock your Yahoo Email Account.

    Good Luck

    Claire

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  • 7 years ago

    Why is yahoo email so useless?

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