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I downloaded a trusted anti mail-ware to scan my computer for mail-wear and after I did the full scan this half window screen pops up and...?

flashes three times then goes a way for about five seconds then comes back, I did a system restore and went back about a month ago to get ride of this problem and the flashy this is till there, but there is no more program for mail-wear there. I did a full vireos scan and the scan come up clean. I would like to know how to fix this problem

2 Answers

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  • ?
    Lv 5
    7 years ago

    Why didn't you disclose which "trusted anti-malware" you used? Their are several "trusted" anti-malware programs that are known as being "rogueware" (fake, that make matters worse). What anti-virus program did you do the virus scan with? I'm sorry for answering questions with questions, but your not offering enough information as to exactly what caused the problem and in turn making it hard to offer accurate answers. Download Malwarebytes (MBAM): http://downloads.malwarebytes.org/mbam-download.ph... Install (don't choose trial), and update. On the "Settings" tab ALL BOX'S CHECKED, for each option below choose "Show in results list and check for removal". REBOOT into SAFE MODE, open MBAM- on the "Scan" tab- start a "Full Scan". When done make sure everything found is selected, and click delete, then reboot into windows normally.

  • 7 years ago

    Try running ADW cleaner http://www.bleepingcomputer.com/download/adwcleane... Run that and clean what it finds then scroll down and run junkware removal tool after download install and update malwarebytes run that and that should clear up your problem a lot of these malware can hide and doing a system restore is not always the answer as they tend to plant themselves in protected areas www.malwarebytes.org

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