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BSOD when graphics driver is enabled?

If I try to do anything too "intensive" for my old laptop, like watching a youtube video, my computer will crash, giving me a blue screen of death with a message that says something about a hardware problem. But when I disable my graphics driver, the crashes stop. I've tried updating it, but it says that it is up to date. Is there a way that I can reinstall it or something? Anything to fix the crashing it seems to be causing?

2 Answers

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  • ?
    Lv 7
    7 years ago

    Please give the make and complete, exact model number of the laptop, the version of Windows, and whether it's 32-bit or 64-bit.  To find the Windows version and architecture, right-click Computer or My Computer and click Properties.

    Exactly what do you mean by "when I disable my graphics driver"?

    Do not use the comment feature.  Instead, add additional information to your original question.

  • Anonymous
    7 years ago

    try doing a parallel instalation of your laptop and please take the backup before you do it

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