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Seal on short certificate not showing on scan, mortgage company won't talk to me?
I mailed (via USPS) documents to my deceased father's mortgage company. Included in the envelope was an original, sealed/stamped copy of my short certificate for his estate. It is a raised but not colored seal which does not show up on a scan. They are refusing to speak with me because it is invalid and are mailing it back to me.
Without them being able to see the seal, which will never happen if they go by the scanned document, I won't be able to have his house reclaimed like they said they would do last week when I called and informed them that he had passed away.
I have no idea what to do. Help!
2 Answers
- GregLv 76 years ago
Raised seals are seldom used anymore, and are being phased out where they are still used for this exact reason. They are invisible to most scanners, which makes them useless for most modern applications.
The solution, according to a court clerk that I had to deal with a couple years ago, is to take the side of a pencil lead and lightly color over the seal, which makes it visible to your scanner.
I'm not positive that it will be sufficient for this company but it can be erased so its worth a try.
- Anonymous6 years ago
You hire an Atty to take care of the estate matters.