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Western Digital Internal HDD not detected?

I have the WDC Green WD20EARS 00MVW80 Internal HDD on a Intel DG41RQ (Supports 3Gb/s function) motherboard with Intel 1.6Gz processor and 2 GB Kingston RAM.

It is not detected in BIOS. I have tried all the Jumper Setting combination and different SATA / Power Cable.

It gets detect on the USB Cable in Device Manager but the Size shows as '0'

I have use WD Align - Powered by Acronis / Data Lifeguard Diagnostic for Windows, but no avail.

It is not suffered any jolt / shock.

My other Seagate/Maxtor drives are getting detected properly.

I have important data on the drive.

Please help..

2 Answers

Relevance
  • 6 years ago

    At the most basic level, when a hard drive is connected to a DC voltage power cable, it will spin up. You can hear it and you can feel the vibration and within a few minutes, it will become warm. All of your symptoms indicate that you are not applying voltage. At this point, you should go no further. BIOS cannot detect it unless it has power. If it has power, boot up and go to control panel/ administrative tools/computer management/disk manager and work with it there. and is on.

  • David
    Lv 7
    6 years ago

    If it is not detected in the bios it has died. You will need to replace it, your data is gone, you may be able to send it to some data recovery specialists, where they may be able to recover what they can but they are not cheap.

    If the data was that important you should have made regular backups - all hard drives fail eventually - some after a few weeks, others after several years but they all fail eventually

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