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flitz
Lv 4
flitz asked in Consumer ElectronicsTVs · 6 years ago

why are people against tv protection plans$?

Yet there are tons of (my tv is broken questions) when the tv is under 5 years old . Instead of panicking on Yahoo answers they would of been protected with even normal wear and tear for the few extra bucks... Just find it a little ignorant

2 Answers

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  • 6 years ago

    Because protection plans are a waste of money.

    Essentially the protection plan is a bet. You're betting the store that your TV will fail after the manufacturer's warranty ends (the first year), but before the 2nd or 3rd year that is covered by the protection plan. Moreover, you are betting the TV will fail in such a way that wasn't due to an act of God (e.g. lightning strike or power spike), obvious misuse or abuse (e.g. dropped the TV or kid punched the screen) or the wonderfully ambiguous "normal wear & tear".

    Basically you're betting that the TV has some sort of manufacturing defect.

    Here's the why this is a bad bet.

    Generally, electronics have a defect incidence of under 5%. So right off the bat, the odds are against you.

    But it gets worse. The vast majority of manufacturing defects will be detected immediately. Such as, you take the TV out of the box and it doesn't work. You don't even need the manufacturer's warranty for this, you simply take the TV back to the store and exchange it.

    Even if you get a defective TV and it doesn't fail immediately, it will most likely fail within the first year, which means you use the manufacturer's warranty, not the protection plan. And if the manufacturer replaces your TV, then the protection plan is null and void because it was for the specific TV you bought from the store - not the TV you now have.

    I would be surprised if even 1% of all TVs sold would have qualified for replacement under the protection plan. That means overwhelmingly that people who buy the protection plan are just handing the store money in exchange for nothing at all. Free money.

  • 6 years ago

    Several reasons:

    * The 'protection plan' is a sizeable chunk of the TV price. Over 5 years - you pay nearly the cost of another TV.

    * Most of the time you pay extra, but in the first year (when things usually go wrong) the factory warranty covers problems so the store simply sends the TV to the factory, does not spend any time themselves repairing the TV, but pockets the money from your first year of the protection plan as extra profit.

    My 9 year old Samsung - is still working in a back bedroom. My used Gaming Samsung I bought off of craislist is working in my master bedroom from ..4 years ago. And our new Samung in the living room is showing us glorious world cup footage with no blur or problems.

    The secret: these are all higher-end models. They are all on surge-suppressors and kept free-standing so they have lots of vent room.

    The only time I would recommend a 'protection plan' is for some bottom barrel brand which tend to be un-reliable.

    "Just find it a little ignorant"

    I find the opposite to be true: the ignorant tend to buy protection plans while the better informed read Consumers Reports, Sound & Vision, the financial magazines, etc., and know that the protection plans are not recommended and a fear-based scam.

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