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Problems with Samsung Galaxy Centura. Should I just send it back?

I recently (within this month) got a samsung galaxy centura in anticipation of having to switch phone services if I continue having problems with my current phone service that I never had before. When I first got it, I noticed a couple glitches. The clock gets wonky and will say 5pm when it's 10pm. I looked it up and someone said it's a "bug" where it "forgets" what time zone it's in. And then it started freezing a couple times. Now all it does is freeze. I can't even factory reset it before it freezes. It's really getting on my nerves >:( Especially since I bought a pack of screen protectors for it and a case. Has anyone else had this problem? Is there anything that can be done to remedy it, or should I just send it back?

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  • 6 years ago
    Favorite Answer

    If you have insurance I would take to the store you have insurance on and see what they can do for you. If not I would take it to a store so they can do a diagnosis to see if it's the hardware. If all fails I would get rid of it and buy a new one or just hope you get lucky and it won't freeze in a attempt to reset it.

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