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Dana
Dana asked in Social SciencePsychology · 6 years ago

How to test for soft skill in the workplace?

what models can be used to test for non-cognitive / soft / or interpersonal skills for the work place

any models or testing that can evaluate this.

1 Answer

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  • Ned
    Lv 5
    6 years ago

    Hire undercover clients/customers and have them rate their experience with each employee in terms of articulation, listening, and relationship.

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