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What's wrong with this laptop? Hardware diagnostic question?

The other day my laptop battery dies, I was too slow plugging it in. This has happened many times through the years I've owned it. Plug it in, instantly the charge light comes on, and it can be restarted...typically anyway...

So I did that and it wouldn't restart. The charge light wasn't on either. Hmm, this is new.

So I did the ground up diagnostics- make sure the cord is attached properly, make sure it's in the wall all the way etc etc etc. All was good, just no juice, no power up.

Figured either my battery or my cord was dead. Cord plugged into a buddy's laptop, works fine. Ordered a new battery, new battery doesn't work either, nor does the charge light come on when plugged in with the new battery. Ok so it's not the battery or the cord.

Took apart- no obvious wires have come detached in any obvious way.

Is my processor shot? Why will it not charge nor turn on? Is it pure coincidence that it happened as the battery died (since this has happened dozens of times before)?

What can I do?

Acer Aspire 5471, Intel Core i5 430M

3 Answers

Relevance
  • Anonymous
    4 years ago

    Laptop Hardware Diagnostic

  • 6 years ago

    It could be that your DC power jack needs replacing. The power jack is the hole on the side of your computer that you plug your adapter into. To replace it requires soldering so it is best if you take it to a computer repair shop, if in fact that is the problem. I had to have mine replaced.

    Source(s): Symptoms of a failing Laptop DC-in Jack http://www.sparepartswarehouse.com/blog/post/sympt...
  • 6 years ago

    your battery was probably dead already and the likely problem is that the power circuits inside the Acer have died. you'll have to decide if its worth the cost to have it professionally examined and maybe fixed.

    if you decide not, take the hard drive out so you can later transfer your files

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