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Locked out of my computer, won t let me access Windows instead requires a random password?
I have a toshiba laptop and it turns on perfectly fine then right after it leads me to a black start up with a "Enter password." Box so I put the password to my windows 7 account and it won t work. After a few attempts it says "system error now shutting down" ... Randomly this happened and idk why or how I can make it work right again
3 Answers
- Argus TuftLv 76 years ago
It's not asking for a random password, but the password you used when you signed up for your Windows account. Remember back to when you first got your pc, and part of the initial start-up process was to create a Windows account, with password. Only you know what password was used, so you have to deal with it. If you have to, use a pc that is already open, and search for a fix to yours. It will mean having to do something for yourself for a change.
- 6 years ago
Yeah if its a black screen it sounds like a bios password. Do you remember going into your bios at all, maybe to change the boot order when you installed Windows? If someone reinstalled windows for you ask them
Source(s): loginandrepair.com Technician - Anonymous6 years ago
It isn't the Windows password you need. It's the BIOS password.
