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Epson Stylus NX420 is offline?

My printer is connected to the internet, but it keeps saying that it's offline. I printed the report on the printer, and everything is passed.

1 Answer

Relevance
  • 5 years ago

    First, check to see if all connections are secure and in place

    Start Devices and printers

    Right click your printer icon

    Select see what's printing

    Click on the word printer

    Remove check to use Printer Offline

    Reboot the computer

    If above does not help, you need to reinstall the software

    Wireless

    First, check to see if all connections are secure and in place

    Reset the IP address

    Turn printer off

    Reboot the computer

    Turn the printer on

    If the problem continues

    Reinstall the printer software

    Windows 8

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