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My laptop (Acer Aspire V5) keep running slow and freezing in moments. Does the new update I downloaded for Windows 10 be the key issue?

When certain things are loading, especially multiple things (two or three) my laptop seems to freezes for a bit and runs slow in moments here and there. It also freezes completely where I'll have to shut it off and turn it back on. About a little over a week ago (between April 16th and the 17th), I downloaded an update for Windows 10 which comes automatically when I turn off/restart my laptop whenever there is one available. Could this recent update be what's causing such problems?

1 Answer

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  • 5 years ago

    There are too many possible reasons for freezing the computer.

    According to your description, your recent update may be conflicted with some existing software, which may cause this, but not 100%.

    The solution is to check task manager and find the software taking up too much memory, and then uninstall it.

    If you cannot find that software, the last last solution is to re-install windows 10.

    If you need the iso file or the product key, you can visit "microsoftstoreinc". Hope this can help you.

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