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I cannot empty my trash folder in Yahoo mail and the messages won't show up in there either?
It says ''there seems to be a problem loading the message list''
It says I have 303186 trash messages but will not show them or delete them
I would still like my trash empty though and if I click on the empty trash icon it says it has deleted them but nothing happens
I also have a folder which says I have over 9999 messages in which I deleted but I cannot delete the folder , the only option showing is 'create subfolder' and 'delete folder' is blanked out
3 Answers
- SharonLv 75 years ago
Try switching to Basic Mail may help if this is happening using full featured mail. It is less loading intensive. Go to Settings under the gear, Viewing email tab and get Basic Mail at the bottom of the next screen.
- 5 years ago
I am having the same problem, and even though my trash is empty it says I still have 3845 emails in it... And that Yahoo Email Helpline number was no help either - response, "you want me to hide the numbers?" Definitely not a real helpline.
- 5 years ago
Try to login using your mobile phone or tablet it will direct to m.mg.mail.yahoo.com
Theres a glitch somewhere when were using pc or the yahoo app..
I hope it works for you. Goodluck!
