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Can I switch my internet to fibre without affecting my phone package?

I pay for the internet subscription, but I'm not the person who pays the phone bill. Obviously, fibre broadband requires replacing the entire line, but as far as I know, it doesn't mean replacing your actual phones, so they must therefore install a converter in your house, to convert it to a regular, electrically transmitted phone signal? So..with that in mind, surely I can have my broadband-only deal changed to fibre, without affecting the phone service. The only reason I can think of that it would not be possible, would be a financial one. IE: the providers want you using THEIR internet and phone services and see it as an opportunity to make you get both with the same provider. Currently, my boradband is Talktalk, and I believe the phone line is BT.

4 Answers

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  • 4 years ago
    Favorite Answer

    Fibre does not require a complete change of line.

    Except for cable TV customers, the vast majority of UK broadband fibre customers get it using an FTC connection. That means "Fibre To Cabinet". The cabinet in question is your nearest BT cabinet where the copper cable phone line from your home connects. BT are in an upgrade programme which will take many more years to complete where they're adding a fibre-optic cable connection to their cabinets. The copper connections also stay in place. When customers apply for a fibre broadband package BT (trading as Openreach) change your copper cabled connection to the cabinet from their copper wired connections to their fibre-optic connection.

    You need to get in there fast though because the upgrade to each cabinet usually has nowhere near sufficient bandwidth to connect every potential customer attached to the cabinet, and once the limit is reached at an individual cabinet no more can currently be added and you go onto a waiting list for when someone else moves home, downgrades to copper or gets disconnected for non-payment. If that happens and you cannot wait the only alternative is if your local cable TV service provider can offer you a service.

  • 4 years ago

    Simple, you contact the service you are moving to, and ask them exactly how this will work as as your current equipment.

    When I was using VOIP at home for DSL, I was using the same phones I had use for 20 years BEFORE getting internet phone service. Later on when we switch to a Fiber Internet service, I was still using the same phones.

  • 4 years ago

    Nope

  • GTB
    Lv 7
    4 years ago

    check w your specific carrier

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