I was verbally insulted and abused and wrote a comment about it on Google Maps but it was deleted....?

Question

A few months ago I was at a gas station and was cursed out (F-word) and called a homophobic slur by a very rude and abusive attendant/cashier. She was a female. Apparently she is related to the owner and I have already complained to corporate. Unfortunately it's franchise-owned so I don't have much of a case. In short, corporate has done nothing. She still works there.

My question is can a company acquire their own location on Google maps and do as they please? I wrote a comment detailing the incident on their icon on GMs and it was deleted several weeks later. In place they have added about 6-7 fake comment to up their score.

I don't think this is fair. Any advice?

Serious replies only, please.

Anonymous · Answer

If I list my business with Google, I get an account - I put myself on the map. I can allow reviews or not. I can delete reviews as well.

Nothing illegal. Your whining will not get the employee fired, and if they did fire them, they wouldn't tell you. Move on.

notned · Answer

Let it go...

Sorry that happened but nobody uses Google to select just the right gas station.

Anonymous · Answer

Nothing you can do , be an adult and move on

If this hurt your feelings then you are in for a long miserable life

Anonymous · Answer

I'd say take your business elsewhere. Not much you can do. You can try to sue?

yogicskier · Answer

You can't fix stupid, and you can't fix bigots.

You could get your friends to picket the place, I suppose. I don't know what else if corporate doesn't care.

STEVEN F · Answer

The VIDEO proves you were lying about the incident.

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I was verbally insulted and abused and wrote a comment about it on Google Maps but it was deleted....?

6 Answers