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How to I get a USB controller to work on my Laptop?

I have a USB/Serial Interface (USB Controller) which I want to connect to my laptop through my USB. I have 2 main issues. The first, the device isn t recognised as a controller and just an "other device". Secondly, I have the driver software (.sys) for the device but doesn t seem to want to install onto the device. I only get .inf options available. How can these be rectified? Answer which works will immediately get max points. Thanks.

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