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Is my XBox One or TV malfunctioning?

In the attached image, my screen has been doing that more and more often. It usually turns back to normal after a few seconds. It has been taking longer and longer to turn back though. Typically it only does this with my Xbox One. It has happened a few times with my Amazon Fire TV Stick though. I don't know if it's the same thing though because I use Direct TV Now and maybe the stream is just buffering and I interpret it as the same type of error. It looks similar though. In both cases, if you look closely the TV is not frozen on the very bottom when this happens in all cases.

Do I need a new TV or Xbox?

Thank you.

Update:

Also, the TV is old. It's from 2010.

Update 2:

The game still runs in the background. It's not frozen. The screen just goes nuts.

Attachment image

1 Answer

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  • 3 years ago

    The TV is probably the item causing the trouble.

    Intermittent problems are often difficult to solve,

    but a skilled repair technician can usually deal with them.

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