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My computer said I been encrypted and I got a "virus" what virus is that?

3 Answers

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  • ?
    Lv 7
    2 years ago

    Sounds like some kind of ransomware

  • Eddi
    Lv 7
    2 years ago

    If you have left this comment here, you have access to a computer. If you have truly been affected by ransomware, which is what you are describing, you can try removing it with some basic anti ransomware programs like this --

    https://www.enigmasoftware.com/

    Never, ever open an attachment in email from someone you do not know.

    Also just turn your computer on and off, or leave a browser and reopen it when you get a message like this. It could be a ploy to get you to call some fake "customer support" number to remove the "virus" which is just a way of ripping you off.

  • Anonymous
    2 years ago

    Not sure but best thing would be too factory reset your computer and install a good antivurus and anti spyware etc such as Malaware Bytes to be on safe side. Also change your passwords on everything

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