What are the main reasons why companies get bad reviews?

They fail to deliver the quality of products or services their customers expect, or their customer service is poor.

1. Poor or bad service to customers.

2. Fake reports from competitors

On Yelp you can always throw away the single worst rant, because they are the ones who cannot be pleased. The others are mostly the reasons already stated.

i got a fake one from a competitor.

Customers are not happy with them.

Typically bad reviews come from:

Poor service, as a result of understaffing or poor training, or bad hiring practices of uncaring people

Product is not as advertised or claimed

Product does not function

Product fails far short of its expected period of utility

Company unwilling to respond with replacement or deep discount on new

Product overpriced for no added value

Shipping fees far in excess of actual shipping cost

Poor customer service with complaints received, and we're back to the beginning

cause sorne people rnightve had a bad experience with thern

if they wont follow up and back up what they sell making every excuse to hang onto every dollar they ripped you off of, they wont have any customer confidence and will get a pisspoor review .. i experience it all the time .. if i dont like something or the way it came i expect to be compensated and i expect that process to be easy and automatic, not told 'sorry you just have to suck it up and deal with it' or go through some long process to prove that they are the ones that pooched it .. yeah i wont be doing business there again if at all possible and will tell every mthr fcker i meet they suck ...