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Should I complain about employees at Subway closing an hour early?

I went to Subway yesterday and the sign of the business hours said Subway was open until 9:00 P.M. I go there at 8:00 P.M. and the door was locked even though the sign said it was open until 9:00. I just saw employees standing around in there on their phones and slacking off. They weren't working or weren't cleaning but had the door locked. I even knocked on the door and they ignored me. One employee even used her body language to tell me the closed symbol. I wanted to ask them why they closed so early when they should have been open until 9:00.

Would this be a legitimate complaint if I complained to the owner about this?

10 Answers

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  • ?
    Lv 7
    7 days ago

    You could always ask the owner and you'd probably be told that owing to pandemic strain on all restaurants and staffs that they're currently having to operate at different hours. Life just isn't normal right now so you can't expect things to be as they were before the various shutdowns and unemployment payouts made it very difficult for restaurants to operate. 

  • Anonymous
    1 week ago

    You should bring the incident to the franchise owner's attention.  You should also find a better place to get subs like a Jimmy John's, Jersey Mike's, Quizno's, Blimpie's, Firehouse, etc...

    https://en.wikipedia.org/wiki/List_of_submarine_sa...

  • Anonymous
    2 weeks ago

    A lot of shops are being told to close early at the minute, due to Covid laws. A lot of them aren't running under normal times at the minute, they're running under Covid times. 

  • Anonymous
    2 weeks ago

    You couldn't go to another Subway™?

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  • Pearl
    Lv 7
    2 weeks ago

    i would complain about it

  • 2 weeks ago

    Sean Dalt! Where have you BEEN! I missed you! And bless you, you've even put in your trademark whine about the employees being on their phones!

    Ah, vintage Sean Dalt!

  • 2 weeks ago

    If they do it all the the time then yes, otherwise no

  • Cogito
    Lv 7
    2 weeks ago

    No, you should get on with your life and deal with it.

    There could have been any number of reasons for their closing early.

    There could have been a small fire, an electrical fault, a sick member of staff, a sudden bereavement - anything.

    This sort of thing happens.

    Be a grown-up and don't give such things a second thought.

  • 2 weeks ago

    Stores are closing 1 hour early due to covid. The Best Buy I go to closes at 7 pm because of covid.

    It could also be closing earlier because of a curfew.  

  • 2 weeks ago

    Put your concerns in Google review and or Yelp.

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