want2know

Recently my computer has been infected by 2 (two) malwares : Trojan.ransom and PUM.UserWLoad.

I use Malwarebytes Anti-Malware PRO and Microsoft Security Essentials. I have been in contact with Malwarebytes's technical experts (?), almost every day for almost a fortnight now -- without any success. I hasten to add that this expert has been very patient and has tried various suggestions but still no go. Hence, I have now decided to try my luck here with so many with computer know-hows, and am hoping for some words of wisdom or something I haven't tried so far. My one nightmare -- apart from the obvious -- is that I would need to reformat my computer. I am still using Windows Vista Home Premium (32-bits). If there is no other solution and I am forced to reformat, then I shall probably move to Windows 7. But I truly hope and pray that that won't be necessary. So, ANY constructive suggestions from any of you guys (and/or ladies) here will be most appreciated. Many thanks in anticipation.

By the way, these malwares have been detected (=uncovered) only by Malwarebytes Anti-Malware but NOT by Microsoft Security Essentials. I run a full scan on Malwarebytes every night, and (sadly) every morning the abovementioned malwares are quarantined.

PS Should I leave my computer ON while running the scan or can the scheduled scan be run with the computer OFF ? I know I am exhibiting my utter ignorance of the technical side of all things computer. Please be patient.

Once again, many thanks for your time -- and patience.

Take care.

Since yesterday (02/08/2012), while reading my Yahoo emails, I have found myself suddenly being

"hijacked" (sorry, but there is no other word) to The Open University site : and there seems no way back without logging-in again ? This is exceedingly irritating. I thought it might be a virus or malware of some sort, so I ran my anti-malware program (which incidentally works, or is supposed to work

"real time".) But it came clean. So, my question here is : do/have any of you experience(d) similar irritation (=problems) ? Any words of wisdom will be much appreciated.

Many thanks.

Take care.

I wonder if someone (may be, Yahoo! Answers ?) can help me here ?

I had replied to Jaganathank's question (28/07/2012) regards English language. The question/answer has now been resolved and hence there is no way for me to contact him/her. He/she has asked me to contact him/her on Facebook to see if I can be of further assistence to him/her with furthering his/her English language skills. Unfortunately (or may be fortunately ?) I am NOT on Facebook. I just want Jaganathank to know this. I am NOT trying to avoid him/her. If there is another means for me contact him/her, I shall be happy to do so.

Finally, may I add that I am not on ANY social networking site(s). Yahoo! Answers is more than enough for me. Yes, I know -- I am a very sad person !!

Could someone here (or Yahoo! Answers) please tell me as to WHY, when I am typing a response here, the so-called Spell Checker (on the right) informs me that I have 79 spelling mistakes.....when I have typed only 16 words ? And that includes, wait for it......the first person singular 'I' typed as a capital letter !! For goodness sake, how can you mis-spell 'I' ?

It is not just the spellings, but it also tells me that I am using a lot of punctuations. In words of a young John MacEnroe, "Man, you CANNOT be serious !" I won't add as to what else he used to say to the officials. Suffice to say, it was all very entertaining. May be not if you were at the receiving end of his verbal volley !

Breaking News : I have just been informed that I have "Oops ! It looks like you have104 misspelling(s)" Now isn't that nice to know !

I wonder if someone here could (or would) please help me.

I do not know how this is possible, but someone is sending me (trashy) mails using MY OWN email ID on Windows Mail. I am the only one who has access to my computer. As far I know, (and my knowledge is pretty limited here) you do not require a password to access your mails in Windows Mail.In that case can this idiot not go through the folders and contacts I have there ? These folders do not contain any important info, but still.......Who can I contact to complain about this ? Also, does anyone know, if need be, how I can close my Window Mail account ? I shall be most grateful for any constructive suggestions from you.

Thanking you in anticipation

Take care

Can someone please tell me HOW I may (temporarily) disable the Windows Defender ? I am ashamed to say but, yes, I have Windows Vista !! I have been trying to download a program I bought (from a reputable site, I hasten to add). It seems to download perfectly but

.....it just does not function as it is meant to -- as a matter of fact, it does not function at all ! I have contacted their Service Desk several times and an extremely nice and patient lady does her best to help -- every time coming up with a different suggestion but as yet no success. I have tried switching off the Firewall while downloading the program but without success. Today, I tried disabling the Windows Defender but it refuses to be switched off. Could the Firewall and/or Defender be hindering the functioning of the program ? I also have Norton Security (oops !!) software on my computer. If anybody can help me with ANY constructive suggestions, I shall be most grateful. Thanking you in anticipation.

PS A while ago, some people here had advised me to ditch Windows and switch to Firefox. My question here is : if I decide to take that route, what will happen to my Windows Mail ID ? Will that also (hopefully) be transferred to Firefox together with all my documents, etc...?

Could some computer whizz-kid out there please help me ?

For a while now while I am working on my computer or surfing the net, I keep getting exceedingly irritating and infuriating message saying :

"Internet Explorer has stopped working. Windows is checking for a solution to this problem". And it isn't as though I get this once every hour or so : no, no -- this is (almost) continuous. Needless to say, one is offered no solution.

Now, my query is :

1. WHY do I keep getting this irritating message for which they provide no solution ?

2. What CAN I do about this ? Is there a solution ?

Please help. I shall be grateful for all (or any) constructive response(s).

Thanking you all in anticipation.

Can someone please advise me as to how I can download info (Pics, messages, etc.....) from my mobile onto my computer ? I have a Nokia 7310 Supernova, and I use Bluetooth.

Any (positive !) advice will be gratefully received and appreciated.

I wonder if some computer-sevvy person can please help me.

I had all my e-mails organized in a folder (in Documents) according to the dates I received the correspondence. Suddenly a few weeks ago, I noticed that all the mails had the same date under " Date Modified" .

And I do not recall modifying anything. So I honestly do not know what happened here.

Now my question is : how can I go back to my previous format of 'date received' ? Is it possible to do so ? I have tried everything that I know (obviously not much !!) but no luck. Could someone please help ?

Many thanks.

Have any of you any experience of a site called tvprocessing.com ? The other link for the same site is http://www.livecricketfeed.info/index.html You can also Google Live Cricket Feed -- they will all take you to one and the same site.

Well, it is one of those sites where you can watch TV programmes --

3000 channels from all over the world, on your computer. And since I am deprived of Indian TV (not to mention cricket) in Europe, I thought I would give it a try. The membership fee is 14.95Euros /year if you sign up for 3 years (there are other options as well) with money-back guarantee. What attracted me to the site was the fact that they show live cricket -- including IPL. Well, to cut a long story sideways,I, like a fool signed up and....nothing !! They had about a minute of BBC news from a few months ago ! So,I did not bother any further. In their FAQ they state that if you have any problems or complaints,you should contact their oh-so-helpful support staff (??) by e-mail or chat to them or phone (all this is in the members' area). So, I went to Support to claim my money back and what I found there was a one-liner that says " Contact us by email" But there is NO email address(!) or chat or telephone number.None of these exist. There is a a blank rectangle where you are supposed state your grieviences and hit on "Submit ticket" .Even after doing that there is no acknowledgement. So, I think that unless I am mistaken or doing something wrong, these guys are running a scam. SO PLEASE BE CAREFUL !!

I am so angry.....mainly at myself for not checking this site out thoroughly before joining.

I would like to know if any of you have had a run-in with these people. And if I am maligning them erroneously,then you can please enlighten me. And I will apologize.

Until then, once again......PLEASE BE CAREFUL !!

Thanks and......take care

PS I think this question / obsevation / belly-aching (!) falls under a "General" category but the good people at Yahoo ! Answers suggested Sports > Cricket category. So, Sports > Cricket it is.

Have any of you any experience of a site called tvprocessing.com ?

Well, it is one of those sites where you can watch TV programmes --

3000 channels from all over the world, on your computer. And the membership fee is 14.95Euros /year if you sign up for 3 years (there are other options as well) with money-back guarantee. What attracted me to the site was the fact that they show live cricket -- including IPL. Well, to cut a long story sideways,I, like a fool signed up and....

nothing !! They had about a minute of BBC news from a few months ago ! So,I did not bother any further. In their FAQ they state that if you have any problems or complaints,you should contact their oh-so-

helpful support staff by e-mail or chat or phone (all this is in the members' area). So, I went there to claim my money back and..... there is a one-liner that says " Contact us by email" But there is no email address(!) or chat or telephone number.None of these exist.

There is a a blank rectangle where you are supposed state your grieviences and hit on "Submit ticket" .Even after doing that there is no acknowledgement. So, I think that unless I am doing something wrong, these guys are running a scam.

SO PLEASE BE CAREFUL !!

I (unfortunately) found this site through a link called Live Cricket Feed and that takes you to www.tvprocessing.com. I would like to know if any of you have had a run-in with these people. And if I am maligning them erroneously,then you can please enlighten me.

Until then, once again......PLEASE BE CAREFUL !!

Take care

PS I think this question / obsevation falls under a "General" category but the good people at Yahoo ! Answers suggested Sports > Cricket

category. So, Sports > Cricket it is.

Could someone please help me ? I have two Yahoo e-mail accounts and I would like to close one of them. Now my query is : if I close one account,will it have any consequences for the remaining (active) one ?

Thank you for your time,help and advice.

For a while now, every time I click on a link, the site opens in a smaller window (of varying dimensions). I find this rather irritating. Originally, all the sites opened in a full-screen : now I have to click on the "maximize" square on the top right-hand corner of the screen to see the site in full-screen.

I shall be most grateful for any (and all) constructive answers/solutions/

suggestions. Thanking you in anticipation.

Could someone please tell me where I can buy a CD or DVD about Sudarshan Kriiya as practised in Art of Living ? I had a look at spiritualtube.com and giri.in as suggested in earlier answers on Y!A but could not find anything there. I even had a look at Art of Living site itself but no luck. I believe the breathing technique is referred to as SOHUM. I shall be most grateful for any positive guidance. Many thanks.

Would somebody please help this computer illiterate ? I have a pretty awful HP Pavilion computer and an even worse Windows Vista (Premium). Bring back XP or even 98, I say.

Now, my query is this :

on the keyboard, on key 5, I have a % sign above the number 5 ; and to the right of 5 there is this Euro sign ( you know, like a capital C with two short horizontal lines in the middle making it look like an E). Cutting a long-winded and boring question sideways, could somebody p-l-e-a-s-e tell me how I can type/print the Euro sign? I thank you all in anticipation for being so sympathetic and understanding about my ignorance -- believe me, it is greatly appreciated.

Would somebody well-versed on this subject, please enlighten me as to what procedures are involved in making one's Last Will and Testament. Say, if I wish to bequeath all my worldly possessions to just one person, ie my wife, when I wind up my mortal coil and go to meet my Maker, do I need to itemize each item individually to make absolutely sure that she (and only she) gets every single item, or is everything covered by a large umbrella term eg: "the house and all the contents/ possessions therein......" etc......? I hasten to add that I am in no great hurry to depart, but you never know what tomorrow or even the next hour has in store...... I DO find making of the Will a little morbid (if that is the right word) but a man has to do what a man has to do.

May I thank you in anticipation for imparting your considerable knowledge. Thank you.

PS I am sorry but I am not quite sure what category this question would fall under.

Could anyone please tell me of their experience(s) with Norton 360 All-in-One ? At present I am using Norton Internet Security 2007 which is about to expire. Could you please help ? Many thanks.