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HELPPPPP!!! Why is my????????

I have just bought an I/OMagic USB EXTERNAL CD/RW and when I hit the EJECT BUTTON the door will open, but it closes so fast I cannot insert a disk. IT IS installed correctly, Windows picks it up OK, it is listed in My Computer with the correct ICON. I have also went to Properties and used the troubleshooter and it states that the devise is working PROPERLY. It is also listed in my Devise Manager. I have uninstalled it 3 times and reinstalled it and I get the same problem. I have an up to date driver with it also. It will READ a Data and IMAGE Disk that I made awhile back with no problem. It will also NOT PLAY an AUDIO CD. I have set it to Analog instead of Digital and that does not help. Any help out there?????????? (I have to hold the door open for a second by hand so I can put a disk in)

3 Answers

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  • 1 decade ago
    Favorite Answer

    The drive is bad. Bring it back before you waste anymore time trying to fix it. I had one go bad like that after it had worked for a while. I took it apart to fix it, but there wasn't anything wrong with it mechanically. Something electronic had gone bad. It's not your install or your software - it's the drive.

  • 1 decade ago

    Best chance is to contact the manufacturer cause you have tried a bunch of things which are the right things, it is probably something to do with hwo the CD-RW is programmed.

  • Anonymous
    1 decade ago

    "I have to hold the door open for a second by hand so I can put a disk in"

    I have the same problem with my DVD burner. I just deal with it (shrugs).

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