Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.
Trending News
My Dell laptop isn't working right./....?
When my husband was on the computer last night, it all of the sudden said "preparing for hibernation" and then it cut off. Now it won't come back on. The 3 amber colored lights (oneis power, one is battery, not sure on middle one - looks like a cylinder) on the front of it blink when I press the power button but nothing happpens. The power supply blinks green and then goes away when it normally stays green all the time. But the laptop won't start without the power supply plugged in at all - which it should since it has a perfectly good battery. I checked and my battery was not one of the recalled ones. this laptop is only 2 years old.
any suggestions?
I tried the power button, tried holding the power button, continuously tapping the power button... tried removing the battery and replacing, tried a different power outlet.
3 Answers
- dewcoonsLv 71 decade agoFavorite Answer
Unplug the laptop. Remove the battery. Let it set for a couple minutes with no power going to it. Put the battery back in and try to turn it on. When in hiberation, the laptop keeps a small amount of power running through the system. Sometimes that will hang and prevent it from rebooting. If you completely kill the power then it will restart.
Source(s): 15 years in computer IT support - 5 years Dell certified tech - 1 decade ago
try holding the power button.. if that doesnt work try pressing any key.. this sometimes turns the laptop back on but if that fails i havent a clue sorry... hope i could help in some way :D
- 1 decade ago
I would recommend taking it to a local tech.
John
A+ Certified
