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Downloading large Excel files on Yahoo, problem!?

Why do all of the large Excel files appear with no content on Yahoo when I either try to open or download? I have to forward the eMail and attached files to another eMail account (non Yahoo) in order to view or download them. Any ideas?

Update:

If the file is over 1 MB, and I open it from the eMail, it is blank. Even if downloaded, it is blank. I can forward it to my other account and all the data is there.

Update 2:

It's not related to the number of eMails in my folder, it's related to the size of the eMail, even though theoretically, I should be able to receive and open Excel 1500- 2000 kb files. I have no problem opening files with 500 kb, but when the files approach 1000 kb, they are blank. Again, if I forward them to my AOL account, they are fine, but I want to close the AOL account.

The problem has been consistent since opening my Yahoo account. From the beginning, I kept getting blank Excel files from others (I occasionally do spreadsheets for other people from home) and when I told the senders that the files were blank, one told me that he had experienced the same problem with several other Yahoo users.

3 Answers

Relevance
  • Anonymous
    1 decade ago
    Favorite Answer

    You may not be checking your email frequently enough and have a large number of email messages on the server or you may be receiving emails that contain very large attachments.

    Tips for Managing your Mail...

    If possible, check for new email on a daily basis. On average, if you receive more than 5 email messages a day, you should check for new mail several times a day.

    Make sure you have your mail program preferences set to remove the mail from the server.

    A message with a large attachment may be in your email box, causing your email program to hang. You can determine the 'problem'

  • 1 decade ago

    How "large" are we talking? There is a 10 MB attachment size limit on Yahoo.

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    5 years ago

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