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What can I expect in this job interview?

Hello there. I'm applying to a service desk job (technical support to IT customers in a large IT services provider) and the thing is: The interview is in english, and that's not my native language. I tend to get very nervous when I'm speaking english under pressure.

I would like to know what sort (or even better, examples) of questions I could be asked. I would like to be prepared and confident in order to give "good" answers, and knowing what to answer maybe a good start.

Any further advice you could give to me will be helpful too.

Thank you in advance.

4 Answers

Relevance
  • 1 decade ago
    Favorite Answer

    Here are a couple sites with common interview questions, they're pretty good. I would look through them and if any of them seem difficult, take the time to write some notes to yourself of what you could say - then practice with a friend or in the mirror. Don't be afraid to take your time in your answer. At the beginning of the interview, you could even explain to them that your English gets a little difficult when the pressure's on so they know what's going on. Good luck!

    http://jobsearch.about.com/od/interviewquestionsan...

    http://www.career.vt.edu/JOBSEARC/interview/questi...

  • 1 decade ago

    There are a lot of good books out there that can help you prepare for an interview. They show you tons of questions and what the best options are for questions. The most important thing to remember is to be yourself and RELAX! You wrote your question in perfect English, so personally I don't think you have too much to worry about.

    Good Luck!!!

  • fcas80
    Lv 7
    1 decade ago

    How about some sample customer inquiries:

    My computer will not allow me to shut down when I am done; what should I do?

    I just saved my spreadsheet file, but now I can't find it; what should I do?

    My computer crashed in the middle of a large word processing file. How do I recover the file?

  • Anonymous
    1 decade ago

    talk clearly, think before u talk

    and smile

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