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Why does my computer shut down when running a scan?

It was fine until a few days ago when I found my computer off in the morning. After I restarted and ran a scan I found untold amounts of trojans and spyware which were then cleaned from my computer. (I don't know what websites my teenage son has been visiting but whatever they were they have stuffed my computer up!)

Now my hard drive is filled up and although I can scan in safe mode, when not in safe mode, my computer shuts down half way through. I also tried to clean up C drive to get rid of cookies etc and it shut down half way through that too. I am at a loss!

Could it be overheating or have a virus my Norton Internet Security 2007 isn't picking up?

Please help!!! Thanks in advance.

3 Answers

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  • Anonymous
    1 decade ago
    Favorite Answer

    probably has a virus and norton dosen't always pick up the viruses right away try using a different virus program and try to get windows firewall on note: don't use another anti-virus program with the firewall running at the same time. then do a full system scan and see if it's gotten the viruses if not the virus may have left some damage on your computer as to why it's acting strangely i suggest then calling a computer proffessional

  • 1 decade ago

    Download AVG if you can, it's free and it works.You could also go into programs and start deleting anything you don't recognize or know you need it.

  • 1 decade ago

    try spybot search and destroy its free

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