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HELP! I need help from someone who has actually removed?

MalwareAlarm from their computer. Yes I've went to the add/remove programs and it won't let me remove it. I found out to late that this is a virus infested site. I was doing something on Mozilla Firefox when this window popped up and I thought it was genuine. I stupidly downloaded it thinking it was going to remove the problems I was having with my other computer.

5 Answers

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  • 1 decade ago
    Favorite Answer

    combination of spybot,ad-aware 2007,a-squared free,n avg is perfect for pc protection.

    u can download it from download.com for free.there are also many other good antivirus here.it is a cool site and safe for downloading software.

  • Anonymous
    1 decade ago

    Try booting in safe mode and uninstall it then.

    Try a online antivirus scanner and a online anti-adware/malware/spyware scanner in safe mode with network to clean up your computer BEFORE you download anything. This because the program you download can get infected.

    Disable "System Restore" for Windows Me and XP, then restart your PC to clean your system restore points for viruses, spyware, adware etc.

    http://www.microsoft.com/technet/community/en-us/m...

    Now restart in safe mode.

    To get in safe mode Press "F8" upon boot up.

    Select "Safe mode with Network".

    Go to Start – Run - type iexplore http://www.bitdefender.com/scan8/ie.html Enter(ok).

    Do a full scan of all your drives. If something is found, delete it, reboot and do the same again in safe mode with network.

    When that scan does not find anything you reboot again in safe mode with network.

    Go to Start – Run – type iexplore http://www.ewido.net/en/ Enter(ok).

    Do a full scan of all your drives. If something is found, delete it, reboot and do the same again in safe mode with network.

    **NOTE**: Do NOT do anything else with your computer when scanning. This because you can start virus/adware/spyware/malware manually.

    When no one of these scanners are showing anything you can reboot back to normal mode.

    Turn on "System Restore".

    ---------------

    Antivirus: BitDefender Online scanner - will scan and remove threats.

    Anti adware/spyware: Ewido Online Scanner - will scan and remove threats.

    ---------------

    Try downloadig and running CCleaner after.

    http://www.ccleaner.com/

    --------------

    **NOTE**: Only have one antivirus program and one firewall installed on your computer.

    Anti-adware/malware/spyware are ok to have more off.

    You need to get one antivirus program, one firewall, pop up blocker and some spyware/adware/malware removers if you don't have it.

  • Anonymous
    1 decade ago

    The FIRST thing to do is DISABLE System Restore.

    If enabled, this allows malware to hide in the computer and re-install itself. To disable it, RIGHT-click on "My Computer." Select "Properties" then under the 'System Restore' tab, check 'Turn off system restore' IF not already checked.

    The next most helpful things that would help you are to use ONLINE scanners from websites to remove any malware on your PC. The current best online scanners I prefer are from Kaspersky antivirus and Bitdefender antivirus. Together, these 2 scanners will find ALL the bad stuff on your PC because they have the BEST detection rate.

    First, use Kaspersky's. (FYI: ALL these scans require you to agree to a EULA and install an activex control which is needed to perform the scan, so agree to them all.)

    *NOTE: Some scanners ONLY work with IE or may not fully remove malware

    http://www.kaspersky.com/virusscanner

    Then scan with:

    http://www.bitdefender.com/scan8/ie.html

    There are MANY other good online scanners which you may choose to also use (which will take longer but ensure safety):

    http://onecare.live.com/site/en-us/default.htm (Windows Live Onecare)

    http://www.emsisoft.com/en/software/ax/ (A-squared scanner)

    http://www.ewido.net/en/onlinescan/ (ewido)

    http://www.ca.com/us/securityadvisor/pest/scan.asp... (Spyware scan)

    http://www.ca.com/us/securityadvisor/virusinfo/sca... (Virus scan)

    http://www.pandasecurity.com/homeusers/solutions/a... (Panda Antivirus)

    http://www.housecall.trendmicro.com/ (TrendMicro)

    http://www.eset.com/onlinescan/ (Nod32)

    http://support.f-secure.com/enu/home/ols.shtml (F-secure)

    After using these, it's ESSENTIAL to install at least 3 antispywares. Do NOT use more than 1 antiVIRUS or firewall as they conflict.

    The best things in life are FREE, and great free software can be found @:

    Superantispyware.com (Superantispyware FREE)

    lavasoft.com (Ad-aware SE)

    emsisoft.com (A-squared FREE)

    safer-networking.org (Spybot S&D)

    javacoolsoftware.com (SpywareBlaster)

    microsoft.com (Windows Defender)

    free-av.com (Avira AV)

    siteadvisor.com (Tells you how safe websites are)

    phoenixlabs.org (Blocks malware, government, anti-p2p org's)

    zonealarm.com (Top Notch Firewall)

    comodo.com (Another Top Notch firewall)

    iobit.com (Advanced Windows Care)

    Eusing.com (Registry cleaner)

    ccleaner.com (Junk file cleaner)

    Now if you can afford it, the best software to BUY are:

    Spy Sweeper (VERY much worth the $$$)

    Security Task Manager

    Norton Internet Security

    Kaspersky (BEST! =D )

    Bitdefender (2nd BEst!)

    F-secure (Same as Kaspersky)

    Linkscanner (Blocks exploits in real time)

    Advanced Uninstaller

    If there's ever ONE file you suspect is infected, you can try some single file scanners which use MULTIPLE engines to scan ONE file.

    They are @ virusscan.jotti.org or virustotal.com

    If you're PC is squeaky clean, re-enable system restore because it IS good to have but we needed to shut it off to wipe out the malware.

    Just RIGHT-click on "My Computer." Select "Properties" then under the 'System Restore' tab, UN-check "Turn off system restore."

    *Another thing to consider is using another browser besides Internet Explorer. It has a lot of security holes,

    making it less safe. I prefer Firefox from mozilla.org.

    It's easy to use, FAST, and has a lot of neat little add-ons you can toy around with. It is also safer from exploits than IE.*

    As always, things will vary. I just hope the best for everybody. I'm bound to get some jealous thumbs-down but there's only one way to find things out---try it!

    Keep an UPDATED Antivirus, Antispyware, & firewall and things will be fine. And always browse wisely.

    As a side note, please email me any/all websites you got the infection from or if any are popping up or hijacking you so I can help further security software's measures.

    Sometimes you may get a NEW and Unknown malware and I can submit it to be blacklisted/investigated to security companies.

    Hope I was able to help. If I have, please consider returning & leaving a nice comment and

    "Best Answer" to whomever you thinks deserves it...

  • Anonymous
    1 decade ago

    http://www.download.com/CounterSpy/3000-8022_4-107...

    its free for 15 days!!!! download & run scan ....

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  • 1 decade ago

    this website here is real good when it comes to pickin up shyt on ur computer.

    http://housecall.trendmicro.com/

    this one is by nortons...

    http://security.symantec.com/sscv6/?langid=ie&veni...

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