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How do i respond to nasty review left by a procrastinating mother? I need extra income, w/out + review, no $?

Joined online community that set's up parents w/ sitters. Saw that 1 parent listed a job to sit for her kid on a sat @ 8 & we set up interview. The mom was going to check references & then let me know about job. I met her on a Thurs. The mother never called, i gave her my home & cell phone #'s, & she sent me an email on Friday @ 9, to ask my rate & said that she had left a message for one of my references, but STILL said nothing about a job. I was contacted by a different family, who asked me to babysit for them on sat & were paying me more $$,since i hadnt heard anything from the first family i decided to babysit for the 2nd. On Sat at 3 the 1st family still hadnt called me to schedule anything. Well while i am sitting for the 2nd family i get a call from the 1st family @ 9 calling to see where i was at, she was RUDE. I never heard the phone ring, it went straight to VM. Well this mom left me a nasty review on my profile & said that she wont recommend me to anyone.PLEASE HELP

8 Answers

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  • 1 decade ago
    Favorite Answer

    1) Tell what you told us to the moderator of the site. If the woman was truly that unfair to you then you should have the post deleted.

    2) Respond to the allegations and tell your side of the story. Be honest, be forthright and put the blame back where it belongs. BUT! Do not be nasty when you do this. Be firm, yet kind. If you are seen as being mean spirited that will hurt your business.

    3) Have others speak well of you.

    4) Go ahead and write a negative review on this womans profile if you can. Why not warn other Nannys about her?

    5) Don't put all your eggs in one basket. Look for other ways to advertise yourself.

  • Anonymous
    1 decade ago

    do the same back to her! post in your profile

    i'm sure they have follow up s with the parents too!

    or send her personally a note / letter!

    say something like!

    Thanks for the nasty review I'm glad i could be your excape goat next time try calling me to confirm and set expecitations my last contact prior to your VM was what was my rate! You never offered me the job you only interviewed me! Since I'm not a great mind reader I assumed i wasn't offerd the job sence you never told me about the job!

    I don't see how this is fair nor professional! I wish you luck in your furture and i would take a few classes on personal growth!

    as for your review I really hope you would put aside your procrastination and update it to the truth! Sorry again for the confusion on our behalf.

  • 1 decade ago

    Well, I can't see as how you did anything wrong. If there is a place on that on line board where you can tell your side of the story tell them what you said here. The woman never confirmed with you that she wanted you to babysit. Heck, in the future you might want to ask for a deposit . But I don't think you could get away with that.

    One thing you could also do is have some of the families that have used you give a recommendation for you.

  • 1 decade ago

    If you are able to respond to the review just post that she never called you to let you know that you were needed and that you accepted another job because she took too long. Just tell the truth. What is this online community? Is there different ones for different areas? Is it in the states? I am a nanny for a couple and they are behind in paying me so I would LOVE a service like this to be able to warn people not to work for them.

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  • 1 decade ago

    I think you should tell the family you were babysitting for what happened and ask them to post a great review for you to combat what the other lady said. If I was the woman you were babysitting for when that happened, I would definitely post a good review for you and say the other woman was wrong and a rude person.

  • 1 decade ago

    Do you have a superior or trainer on the website? Get hold of whoever you gave your CV to when you joined the community, and tell them that you've received an unfair bad review. Ask how to go about having it removed, because it's not giving a true picture of your work.

  • 1 decade ago

    you will not always get a good review. life is full of difficult people. clear communication is necessary in any business.

    she can not give a review if you never worked for her. sometimes all you can do is reply to the review with you side of the story. do not work for difficult people, unless you want more problems. there are nice people out there who will deal with you fairly. go find them. be positive, expect good things, and they will come to you.

    Good Luck

  • launer
    Lv 4
    5 years ago

    so which you wrote the e book you have been so assiduously recommending, no remember if it utilized to the question or no longer. attractive. Has it got here approximately to you that the persons you be responsive to who've bought the e book basically do no longer elect to harm your feellings? additionally, do you extremely be responsive to "all of us that has bought your e book as much as now" different than this vicious critic ? if so the two you have a large circle of buddies or small revenues. i individually doubt that there is a single e book that all of us can relate to. in spite of the undeniable fact that, I do envy you your countless nicely of self esteem. Excelsior!

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