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My Dvd/Cd drive just stopped working...could it be windows viista?
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available."
It just started this two days ago, my dvd drive will open, i can put whatever in but the computer completely ignores the drive, its not even a option to click on. Plus this computer is two months old. Its a E-machine T3616...Can any one please help me.
2 Answers
- gil.bacaLv 41 decade agoFavorite Answer
Contact EMachines TEchnical support. EMachines = Gateway so you should have at least one year of TEch Support. You may have a bad DVD Drive or a bad mainboard slot for that drive.
Also, something simple like a loose cable, a bad DVD you are trying to read but I'd suspect the device just died.
- 1 decade ago
hey checked it this is not a hardware problem...this is some software problem and u need some troubleshooting...u dont need the drive replacement...
