Was she way out of line or just generally unprofessional?

the secretary should have communicated the fact that the tech was unable to perform their duties. the company needs to be aware for future reference about someone(employee or contractor) who is unable to perform the duties assigned. if the secretary was asked specifically about the tech and her/his performance by those who have a need to know then she/he should communicate with them. the secretary should not be making any kind of personal comments about the tech or discussing the job performance with anyone who is not in a position to need that information.

Do you think she...

...was out of line?

...unprofessional?

...should have been reprimanded or fired?

you have not given enough details to make a determination on these 3 issues. depending on who the secretary spoke to and exactly what was said the answers could all be yes or all no.

EDIT:

if she was just "gossiping" with other employees then yes management could reprimand her and this is unprofessional to a degree. this WOULD NOT be a reason to terminate employment, for the most part the secretary did the appropriate thing by communicating these concerns. if this tech is a contractor who is not employed on a regular basis and who works for other corporations or individuals then the secretary answering questions about performance would be appropriate to anyone who needed to know or who may hire the tech in the future to work for them at home or a business.

There is no way a secretary should be helping a tech guy out. He was hired for his expertise and if she knows more than he does, he certainly is NOT an expert.

I do not think what she did was unprofessional, I think I would have done the same, as she had to take time away from her day and duties to help someone else do their job that they were underqualified for--and they left a mess. I think she did the right thing to complain. I think that tech guy needs to go back to school--and I feel very sorry if that person is YOU.

"Spilling the beans" to the Op. Manager won't help you or any future person so just keep it to yourself. Don't even put it in your resignation letter. Just say you are terminating your employment at the Club effective on ______ [whatever day you no longer will be working there]. Thank you for the opportunity to work at the Club. And sign your name. Don't give them any reason. If they ask, you can tell them exactly why--but if they haven't been willing to make changes thus far they probably won't take anything you say to heart now so why bother? You might also need the job reference for future jobs and you don't want to antagonize anyone, not even the Ops Manager. Unless you have some sort of forum where you can post a "Beware of working at this business" sort of warning, you just have to let any new hirees look out for themselves. If the turnover for that position, or any position at the Club, is real high, most sane people will wonder why they can't seem to keep an employee for very long and will think twice about applying.

I think she was unproffessional and out of line. I don't think she should be puinished formally for this, but I do think that morally, what she done was wrong. It was pathetic and two-faced, and she had no right to say this. If she wasn't happy about helping the tech guy, she should have said no, not help him then be a total ***** about it.

I think YOU are out of line, unprofessional, and should be fired for posting this question.

Since when is it your duty to determine whether or not the secretary should be reprimanded/fired?

You are not her boss.

People like you make work miserable. You think it is necessary to stick your nose in everyone else's business where it doesn't belong. Why don't you just concentrate on doing your job instead?

This is your boss speaking...

YOU'RE FIRED!!

Clean out your desk and go home

niether, apparently she can add IT skills to her resume