New GE Electric Water Heater Problem?

When you say you filled the tank, did you bleed the air off the top to make sure the water went all the way to the top lines before energizing?? If not, it's possible to trap enough air in the top of the tank to keep the top element out of the water before bleeding. If it's energized while it's out of the water it's instantaneously toast! If you did bleed, then proceed to below.

First, turn off the breaker to the unit, then take the top element cover off the case. There should be a fairly large thermostat on top, with two wires coming out of the insulation from the top junction box and connecting to the top two screws on the thermo. One will probably be red and one may be black, (why they don't use black and white in these things is beyond me). You'll need a voltage tester to make sure there's 240 volts, or close to that, across the two top screws when you re-energize the unit. If you do have the proper voltage, then check to see if the voltage is reaching the top element. If it is, then shut off the breaker again and remove one of the wires going to the element and check the ohms resistance, by touching the screws, one with each probe. You should have 12.3 - 12.7 ohms of resistance for the element to work properly. If no continuity, then the element is fried and will need to be replaced.

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RE:

New GE Electric Water Heater Problem?

We installed a new GE electric water heater. We have waited a few hours and no new water is coming out.

We followed the directions and filled up the tank before turning it on. It is properly connected. Any ideas?

No water or not hot water?

Did you fill it by bleeding all the air out at a faucet before turning it on or just let it fill up? If you didn't bleed the air out you likely burned out the top element which heats first.

It takes hours to heat up a whole tank. Check to see if it is getting warm at all by feeling the fitting at the tank.

Then check for power with a meter. After that check the reset on the top element thermostat.

I would flip the circuit breaker again. I would guess it didn't get both breakers engaged.

Bad connection where you wired up power? If it is heating I know I can put my ear against a tank and hear it heating. I can hear the hum of the 60 cycles. That is how I check to see if it is heating when I work on one. lol.

Good Luck.

Neither. They are both made in Mexico. Trust me either "State" or "A.O. Smith. I had a State but I got a better deal on "A.O.Smith". Go to a furnace wharehouse or go to a furnace installer. I'm a union Pipefitter and I know water heaters. Those two are just a name because they are made in Mexico so it's up to you.

If you followed the directions completely and to the letter, you have water coming out. Take the plastic plugs out of the water connections before you call a plumber.

I'm not being sarcastic but make sure you turned the water valve back on. Also, make sure you turned the breaker back on. If that isn't it you can contact me directly. My email is in my profile.

after installing did you turn water valves back on/if so check breaker for 220 volts

did you purge it...you might have an airlock...or your solinoid isnt opening up the water lines..also turn the bottom valve on and drain a little water into a pan...that should release the airlock..also are all your water vavles in the open position