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Does Microsoft Or Firefox ever get back to you when the web page crashes for no apparent reason?

I often get the following message when trying to print from the LEXIS NEXIS site" Internet Explorer has experienced a problem. Please report it to Microsoft." The same type message comes for Firefox if I switch over to Firefox. I have downloaded the printer software from LEXIS for both programs. This does not help. I also encounter the same problem from time to time when sending email from my employer's web site from home. It is set up for Microsoft Outlook 2003. I have reported it to both Microsoft and Firefox for months. So far, no reply from either.Please keep any suggestions simple to follow.

5 Answers

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  • Anonymous
    1 decade ago
    Favorite Answer

    The report is to let them know what the problem is so they can try to fix it.. They do NOT reply. It will do no good with a print program from a somewhat dubious site, it is nothing to do with either of them.

  • 1 decade ago

    no, they only use the information to correct bugs in the system and improve future releases

  • 1 decade ago

    They will not reply to you. It is for their purposes to fix bugs.

  • Anonymous
    1 decade ago

    No, thats for their knowledge I guess.

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  • 1 decade ago

    No.. they use it to "improve" the product.

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