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unable to open hard disk drives c: , d: , e: , f:?

my system was affected with virus.using avast antivirus i moved the virus to its chest. after that i can able to open mycomputer . but couldnt able to open c, d, e, f .but i can able to access/open all drives using by rt licking >explore option . i would like you all to give me solution to open the hard disk drives as usual.

virus name which infected my computer is : win32:Rootkit-gen[Rtk]

Update:

when i double click c: d: e: f: drives , it shows

choose the program you want to open this file:

& displays program list. is that any file missing ?

pls give me solution to open all drives ...

8 Answers

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  • 1 decade ago
    Favorite Answer

    your pc was infected by a trojan rootkit virus. well avast, when you use default settings, doesn't scan for rootkits. I guess you computer is still infected. this is a serious problem, but don't even think of reinstalling your OS. I don't know much about avast. try going to options in avast. just check the scanning option and make sure that rootkit scan is enabled. its a problem you can solve. When your pc is affected with this virus, then, when you right click a local disk, the first option will be something like AUTORUN or some other jumbled up alphabets.

    Source(s): I had a tough time with avast and rootkits. Use kaspersky. Avast is stupid. I Am Proud To Be An Indian
  • nuna
    Lv 4
    1 decade ago

    Although your system is clean of the executable virus, the associated 'autorun.inf' file can still exist in the root of the drive and you have to manually delete it. To do so, Open My Computer, Go to Tools|Folder options and go to the view tab. Scroll down and and click 'Show hidden files and folder', below it, uncheck the option 'Hide protected operating system files (recommended)' and click 'Yes' on the warning message. now, explore all your drives and delete any autorun.inf files which exist in the root of the drives. Restart the computer. If this does not solve your problem, create another user account and try to access the drives.

  • 1 decade ago

    The problem is that there is some virus in your computer...

    Dont download any more files until u install some antivirus and fix the problem...

    Until then u can Right Click Each folder and Explore the files...

  • 5 years ago

    Ur gadget is contaminated with virus and if u decide to objective cleansing the virus with any anti virus then sparkling it yet i strongly advise u to format the cpersistent , reinstall the os dont open something of thepersistent installation antivirus interior the gadget and complete test the computing device this is going to help u for confident

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  • 1 decade ago

    the only solution is to reinstall your operating system. I would suggest you to use any other anti virus sofware such as norton internet security 2009 cracked, in future,. Avast removes many system files which cause many such problems. Happy computing!!!]

  • 1 decade ago

    first remove virsus from u r system.then try again by double click on those drives.if it happens same again then right click on those drives u will able to find an option called open.follow that steps.if u want remove permentaly then format the c drive. and rest of drives format it. i think u know how to format

  • 6 years ago

    cuando mi ordenador ha tenido un accidente no sabía si valía la pena cambiarle el hard disk o comprar otro nuevo, he tenido mucha suerte con amazon, he encontrado el producto perfecto, un transporte rápido y mi portátil funciona otra vez y mejor que antes porque el hard disk tiene una mejor velocidad de respuesta.

  • Anonymous
    1 decade ago

    Check to see if u have pancakes in ur fridge if their is u can open it if there isnt u cant......

    gl :D

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