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Unwanted shower purchased because of bad plumber?
Any ideas what I can do (and it is fair to do) due to a problem with a plumber.
He has been around a long time and, because of that, he tends not to read instructiions or do anything that he wasn't doing thirty tears ago (like testing water pressure with a meter). Because of this, when he fitted a shower, he changed the diameter of a pipe and it was useless. He then said we had to buy another sort of shower (Trevi Boost which increases water flow by using mains cold water). This was fitted and no good as he had not read what diameter pipe (22mm rather than 15mm I think) was essential to make it work.
So, for a second time, the shower had to be removed (along with all tiling etc).
He then refitted the first one and fitted a pump and it now works alright. This is despite our original request for a pump which he said would not work.
We are due to get his bill which will be quite high as he spent a lot of extra time due to his mistakes. In addition we have the Trevi shower which we paid nearly £300 for (if anyone wants to buy it way so!).
As an extra problem he is someone I have known for a long time and come in contact with a lot at the rugby club so I am reluctant to cause a huge fuss.
He also seems to think (due to owning another property) that we have plenty of money.
4 Answers
- BBLv 51 decade agoFavorite Answer
It's a pity he could not get the Trevi boost to work. It is a venturi powered shower where the high pressure cold water brings the low pressure hot water to equal pressure for mixing.You are right the hot water should be fed 22mm. and cold 15mm. pipe. Trevi never take these showers back once they have been removed from their box and fitted. If it does not work they will only send an engineer to inspect the fitted shower. This is because people who fit these showers regularly balls up the installation by not following the instructions.They are a really good product needing no electricity and no pumps. It's a pity you didn't get him to supply the shower. I think that you could get a good price on ebay.for it. Reading between the lines I don't think that he gave you a price for the work. When you get the bill you are going to have to tough it out with him, be polite and firm, don't lose your rag. You have learnt a few lessons here. Don't get acquaintances to do your work. Let them get the parts. Above all get a quote, not an estimate, before the work starts. Sorry it's been long winded. You are in a cleft stick and I wish you the best. Sometimes things turn out better than you think.
Bob
- Anonymous1 decade ago
The estimate he gave you in the first place is your best friend. If he tries to make you pay way over the quote, you can withhold whatever you think is unreasonable due to his incompetence.
Explain to him that you budgeted around his estimate (a good workman would have built in a contingency to the estimate so he wouldn't be out of pocket if things went wrong) and despite what he thinks about your solvency, he got the job based on that quote.
If he argues, mention that you don't really want to take the matter up with the your solicitor about the cost of the shower. If he still argues, be sure he leaves in the full knowledge that he's not going to get a very good reference from you at the Rugby Club, and if he wants to continue working with this group of aqcaintances, he should do the decent thing and stick to the quote.
As for the spare shower, try to re-sell it back to the merchants - as long as it's still got the box and all the bits, they may take it back subject to a re-stocking charge.
If they won't, ask your plumber to buy it from you, at cost of course (you don't want to make a profit out of him after all!) He'll be able to use in on another job, an option you simply don't have.
After all, why should you be penalised for his mistake? Nice man or not, in these tight days, no-one can get away with shoddy workmanship.
- 1 decade ago
I don't think he should be paid for his errors,as a professional i don't charge for mine!!!.My advice is to take the matter up with your local trading standards and/or the citizens advice,they should be able to advise you.
