Apple iPod Touch 8gb Screen problems......Screen defect?

Okay ALOT of people say plugging it into Itunes works, restoring it, holding home or sleep method. Well I have tried ALL of these. Numerous times. I sent it in on the warranty. Apple stated this:

Your IPOD TOUCH (2ND GENERATION) has been inspected by Apple technicians, who have determined that it has been subjected to accidental damage or misuse, which is not covered by the warranty or an Apple service contract. Therefore your product is being returned to you unrepaired. You should expect to receive it within two business days along with a letter that gives details of this assessment.

I didn't drop it. I didn't do anything. Never even though of getting near water. It is now a white screen, grey/blue-ish tint. I can hear the slider on it when I slide my finger on it. When I do try the home/sleep method it'll turn off. Turn on, and turn off. But always a white screen whenever it is on...... So any suggestions, comments, help? Anyone have the same problem?