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Blue screen of Death and no Admin Password?

this is the Fatal error message

Stop:c000021a {Fatal System Error} The Windows Logon Process system process terminated unexpectedly with a status of 0x0000005 (0X00000000 0X00000000) The system shutdown

1) I do not want to lose any files or wipe it clean with a OS reinstall

2) I have the Recovery Disk but I can't repair because I don't have my administrator pass word

i don't want to lose anything but can repair because i don't remember the admin password.

HELP!!!!

Update:

f8 was tried

in all capcities with f8 w/ networking produced the same blue screen

as did all f8 commands

Update 2:

thanks everyone, great answers i went with a linux based password wiper. and am now able to use the repair disk.

But i don't know how to use the repair disk.

4 Answers

Relevance
  • 1 decade ago
    Favorite Answer

    Sounds like either you have a hard disk problem or something critical in Windows has gone south. You have two options:

    1. You can remove the disk from the machine, take it to another Windows XP or Vista machine and use it as a secondary (external or slave) drive to retrieve your files.

    2. You may be able to do a System Recovery (aka reinstall) but save your files. Start the System Recovery but watch carefully for this option before the actual "Do It" keypress.

    This type of reinstall has two major drawbacks:

    1. Even though all your program files will still be there, all programs other than Windows itself will still have to be reinstalled and updated. (Sometimes, reinstalled, UNINSTALLED to clean things up, then reinstalled a second time. Fun, isn't it?) Windows will be reinstalled by the System Recovery, but will also have to be updated. I have some question as to how well Microsoft Update does this with Windows XP, but perhaps it's smarter with Windows Vista.

    2. Your data files should still be available, but you may have to "take ownership" of them to regain access to them. Here's that procedure:

    To take ownership in Windows XP, you have to go into Safe Mode, then (assuming your new user name has Administrator privileges), take ownership of the files with a little-known procedure. Windows Vista should not require Safe Mode. Here goes.

    To get into Safe Mode:

    1. Log out and reboot your machine.

    2. When the machine starts the reboot sequence, press the F8 key repeatedly.

    3. Select Safe Mode from the resulting menu.

    4. When the login screen comes up, log in with your NEW user name.

    5. The machine will continue booting, but the Windows desktop will look different.

    Now to take ownership of your files. I suggest you try this on a non-critical file first, then reboot into normal mode and see if it worked. I haven't done this in several years, and my instructions may not be 100% correct.

    1. Open Windows Explorer and find a file you want to take ownership of.

    2. Right-click on the file and select Properties.

    3. Click the Security tab (Note: apparently it's not there in Windows XP Normal Mode for security reasons).

    4. Click the Advanced button.

    5. Click the Owner tab.

    6. Click your username.

    7. Click OK or Apply.

    That should do it for that file. Again, I suggest you reboot normally and see if this worked.

    You may be able to select the parent directory of a file or group of files and have this take effect on them all, but I wouldn't do that until you're sure the rest of the procedure works.

    Good luck.

  • Anonymous
    1 decade ago

    The most likely cause is a bloated registry which has become the home for all kinds of useless bits and pieces of data. Whenever any change is made to the system settings or a program is installed or uninstalled, a new entry is generated in the registry. The operating system while running your computer has to pick its way through all this excess material. There is a multitude of useless bits and pieces to be removed.Parts of uninstalled programs,parts of incompletely installed programs,dead drivers and many other things. clean your registry and remove all the useless data fragments and no longer needed information to fix the Blue Screen of Death error! I should like to commend Registry Easy http://computer-e-book-money.com/ to you ! You can try ! Good luck!

  • 5 years ago

    can we get the blunders code on the BSoD? the blunders code tells us a lot. extra in specific, in case you're able to desire to furnish us the 1st 0x##, shall we inform you extra in specific what the difficulty is. Does it point out any drivers? Any records (like call.dll encountered an blunders)? frequently issues like that would desire to do with drivers and the restoration is particularly trouble-free. while you're incredibly in a bind and choose a working pc NOW, you could consistently reinstall homestead windows.

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