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All you Readers Digest subscribers out there-are you outraged with their billing practices?
I have been a reader and subscriber for at least 30 yrs - it's one of the best -written and all around educational magazines ever on the market. They used to remind you just before your subscription ran out and billed you once to renew it. NOT ANYMORE! I just received my 5th bill for the new publishing year after I had paid the bill in November 09! This has been their practice for the last 5 yrs and I am finally fed up with their billing practices. Has anyone out there experienced the same problem?? I would guess there are many of us who have paid the same bill more than once and ended up with two copies of the Digest each month for a year. I am asking those of you with the same problem to notify customer care at 1-877-732-4438 to let them know how their present billing practices are destroying their customer base. I have already complained 2 days ago and just today received billing for the same subscription that I just complained about and had paid months ago. Let me hear from those of you in the same situation - I now refuse to subscribe to any more copies until they stop this practice of constantly re-billing the customer. This is a terrible thing to happen to one of the best magazines on the market, they need to hear from everyone who has been bilked into paying for subscriptions already paid for.
They didn't listen to me, but I am only one customer - you can e-mail also : readersdigest.com/help Thanks
3 Answers
- the old dogLv 71 decade agoFavorite Answer
Only five years ago? They did that to me eight years ago and had the jam to send a second subscription without my consent. I was tired of all the garbage mail for lotteries and what not that came with the subscription and the magazine did not have enough Canadian content to satisfy me so I never renewed.
They sent their magazine anyways and billed me. I refused to pay and they complained! They just naturally assumed I should buy another year's subscription and demanded money from me. I don't like that kind of treatment and I don't even buy it off the shelf anymore.