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Is it just me, or was that stupid?
Ok, so my technology-challenged mom may have made some major mistakes recently that I'm afraid have messed up all communications in and out of our house.
1. We got a new internet provider, switched to Broadband from qwest.
2. Purchased a "magic jack", a type of phone service that hooks into your computer and siftens phone service off your internet while you pay a much cheaper phone bill.
3. Shut off the phones.
ok, so the third one concerns me...her intention was to eliminate (or cheapen) the phone bill. By getting this "magic jack", she thought we no longer needed a phone service...but doesn't getting rid of our phone service kind of kill the internet?..
is there a way that we can still use this magic jack and have an internet, hence, a telephone line? Or was our phone service supposed to be provided by qwest, along with our internet?
I am so confused, part of me doesn't even understand what she did exactly. All I know is the internet's not working, and neither is the phone, not even if we plug it directly into a phone line.
Can someone explain to me how this all works? (especially if you have broadband high-speed internet from qwest?) Can she shut off the phone if we get internet from qwest, or is it all one deal?
3 Answers
- JennLv 61 decade agoFavorite Answer
do contact qwest, it could be a various sorts of reasons. some companies provide internet services that do work with out a phone number, some don't, so you may want to check with qwest about that. if it so happens that qwest broadband provides service with out a phone number, then its due to some other reason than hook ups. like possibly magic jack is having a bit of difficulty connecting...in that case here is a link on how to fix that
- 1 decade ago
Yes, you can have just internet from Qwest, and then use Magic Jack for your phone service, with no separate phone service from Qwest.
I would not recommend it, as the quality of the Magic Jack is VERY poor ... person on the other end almost always says my phone is "cutting in and out" and I need to repeat myself often.
There have been times where it stopped working all together ... would not want to have to depend on it in an emergency.
Source(s): own it/use it - Anonymous1 decade ago
Contact Qwest!